Debt Recovery Solicitors in Cardiff — Fixed Fees, No Hidden Costs

Unpaid invoices are damaging your business. We act fast to recover what you're owed — on a fixed costs basis, with no hidden fees.

You're Owed That Money. Let's Get It Back

We know cash flow is of huge importance to any business. A lot of companies have had to close down because of cash flow issues stemming from unpaid invoices. Take advantage of our debt recovery services to make sure this does not happen to you.

 

Do you have outstanding invoices that are weeks or months overdue?

Have you tried chasing payment yourself with no result?

Are you worried an unpaid debt could affect your cash flow this month?

Do you want a solicitor to handle recovery without it costing you a fortune upfront?


If you have answered yes
to any of these - you're in the right place

Don't become a statistic. If you're owed money, we can help you recover it

70.4 billion

Total value of late payments owed to UK small businesses - SOURCE

45 %

Of UK small businesses are experiencing more late payments than 12 months ago - SOURCE

32 days

The average delay beyond agreed payment terms UK businesses are waiting to be paid - Source

50000 +

UK businesses close every year due to cash flow problems caused by late payments - SOURCE

Debt Recovery Services

Our lawyers specialise in all aspects of commercial debt recovery, handling everything from the initial pre-action letter right through to enforcement. We act for businesses of all sizes across England and Wales.


We deal with the majority of company debts on a fixed costs basis — with no hidden fees. You'll always know exactly where you stand. Our debt recovery service covers tracing debtors, pre-action correspondence, court actions, and enforcement proceedings.


We offer a streamlined, fully managed service. Think of us as your in-house debt recovery department — contactable by phone or email — freeing you up to focus on the parts of your business that need you most.


For more information, contact Robert Jerome on 029 2034 9829 or email rjerome@hekjones.com

See what our previous customers have had to say

"Heidi Morse was our solicitor and she was absolutely amazing in helping us buy our first home. From the very beginning, she made the entire process feel manageable and less overwhelming. She took the time to talk us through each step, explained everything clearly, and was always quick to answer any questions we had. The communication was excellent, and we always felt supported and well-informed throughout the process.


Isobella was also fantastic and did a great job of keeping us updated and making sure nothing was missed. She is very approachable and always willing to help, which made the whole process feel much smoother and more reassuring. Together, Heidi and Isobella completely took the stress out of buying our first home and made it a positive experience. Will definitely be using Hek Jones again in the future, thank you so much!!"

Eve & Jac

We had an incredible experience with Hek Jones while arranging our remortgage. The service and support throughout were outstanding—communication was always timely, and we felt fully supported every step of the way in achieving what we needed.


All the staff at Hek Jones were brilliant from start to finish, making the whole process smooth and stress-free. A special mention to Alex and Mark, who went above and beyond to push everything through promptly.


Highly recommend! Thanks All!

Liam Carter

I had a fantastic experience with Hek Jones Solicitors from start to finish. The team were calm, responsive, and completely on top of things throughout my sale and move.


A special thank you to Heidi for her persistence and clear communication, and to Mark for keeping everything moving at pace. Their professionalism and attention to detail made a genuinely stressful process feel manageable.


I wouldn't hesitate to recommend Hek Jones to anyone selling or buying a property.

Michael Keywood

Alex and Mark are my go-to conveyancers. They make the whole process really easy and really give 100% in everything they do when you are a client. Alex's knowledge of the legal system is first class, and I wouldn't hesitate to recommend them. They offer outstanding professionalism and make things less stressful even when there is a lot to do.

Karen Jones

"Have just completed on our first house and can't recommend Hek Jones enough! Heidi and Claudia were absolutely amazing from start to finish... they ensured the whole process went smoothly and were so helpful! Thank you for all your help."

Alex Jones

"They are helpful and friendly. Helen has been an absolute star and has tolerated my constant emails with a friendly and professional manner ;) Thanks to Hek Jones I have moved out of my flat and almost on the way to our dream home!!! Helen is a star!!"

Marc Farmer

FREQUENTLY ASKED QUESTIONS

We handle all stages of the recovery process, including tracing debtors, pre-action correspondence, court actions, and enforcement proceedings.


We can act as your dedicated in-house debt recovery team — keeping you updated throughout and always accessible by phone or email. Most company debts are handled on a fixed costs basis, with no hidden fees.

Our fees depend on the value of the debt being recovered. All costs below apply where your claim relates to an unpaid invoice that is not disputed.


Debt ValueCourt FeeOur FeeVATTotal
Up to £5,000£35.00-£205.00£80.00£16.00£115-285 (plus VAT)
£5,001-£10,000£455.00£100.00£20.00£555.00 (plus VAT)
£10,001-£50,0005% of claim value£150.00£30.00-


Please note:

  • The VAT element of our fee cannot be reclaimed from your debtor
  • Interest and late payment compensation may move a debt into a higher banding, with a higher cost
  • The fees above do not cover matters where enforcement action (such as bailiff instruction) is required


For further information, contact Robert Jerome on 029 2034 9829 or email rjerome@hekjones.com

The fee covers the drafting and issuing of the claim, calculation of interest and late payment fees where applicable, and accounting to you throughout.

Additionally:


  • Where no acknowledgement of service or defence is received, a further charge of £30.00 plus VAT applies for applying to the court to enter judgement in default
  • Once judgement in default is entered, the £30.00 plus VAT charge covers writing to the other side to demand payment
  • If payment is not received within 7 days, this charge further covers advice on next steps and likely costs


If a claim becomes defended, we charge an hourly rate of £278.00 plus VAT per hour (as at 1 April 2026). A proportion of this may be recoverable from the other side, although this is at the discretion of the court.

If the debtor pays at the letter stage, matters typically take 1–4 weeks from receipt of your instructions to receipt of payment.


If it is necessary to issue a court claim, it could take a further 2–6 weeks to receive payment, based on the other side paying promptly on receipt of the claim or judgement in default. If enforcement action is required, the matter will take longer to resolve.

£50.00 plus VAT


A Letter Before Action is the first formal step in the recovery process. These costs apply where your claim relates to an unpaid invoice that is not disputed, where the debtor is based in England or Wales, and where no formal pre-action protocol letter is required.


The fee covers taking your instructions, sending the letter of claim, and accounting to you in the event of payment.

£150.00 plus VAT


This applies where your claim relates to an unpaid invoice that is not disputed, and where the debtor is a limited company based in England or Wales. It is a formal demand threatening winding up proceedings if payment is not received within three days — a serious step that often prompts swift payment.


The fee covers taking your instructions, sending the demand, and accounting to you in the event of payment.

Stop Chasing. Start Recovering.

Every day an invoice goes unpaid, the harder it becomes to collect. Don't leave it any longer — get in touch today for a no-obligation conversation about your options.